Operational support

Activities

The operational support unit; which reports to the General Administration Department, is primarily responsible for assisting the management team in their decision-making by providing reliable analyses, monitoring tools and performance indicators.

Main tasks:

• Monitoring payroll, staffing levels and jobs: budget preparation, reporting, dashboards/indicators, prospective analyses, management of job caps. 
• Management control: cost calculation, monitoring and updating of strategic dashboard indicators.
• Management/data support: contribution to the annual social report and social database, surveys, data dissemination via Tableau Server, a visualisation tool that meets the needs of different departments.
• Management of the Sustainable Development and Social Responsibility Label: analysis and reporting, auditing, drafting studies and procedures, contributing to the Sustainable Development and Social Responsibility Master Plan.